2nd December, 2023
Time to read: > 4 mins
Brief : To create a user-friendly platform designed to transform the procurement process for railway parts.
Key features include customized procurement forms, seamless integration of ancillary services, and a user-centric design. Through agile development and continuous improvement, Procuror enhances efficiency and transparency across the railway industry's supply chain.
| Frontend | ReactJS (Mobile Application: kotlin for Android and Swift for IOS) |
| Backend | Node.js |
| Database | Mongo db |
| Cloud Hosting | Aws |
| Security | SSL Encryption |
Result
- 30% increase in procurement efficiency
- 25% reduction in processing time
- 15% cost savings for procurement activities
Focus areas during the redesign
User Experience (UX) Enhancement
- Simplified interface for easier navigation.
- Improved form layouts for smoother procurement.
- Enhanced feedback system for user input.
Interactive Feature Integration
- Implementation of user journey mapping for better understanding of user needs.
- Introduction of dynamic content based on user preferences and behavior.
- Integration of social proof elements to build user trust and confidence.
Security and Compliance
- Enhanced authentication for stronger account security.
- Data encryption for safeguarding sensitive information.
- Regular audits to ensure regulatory compliance.
Understanding how, what, and when users search on Procuror's web platform
Conduct thorough user interviews and surveys to understand user search behaviors, preferences, and pain points.
Utilize usability testing to observe how users navigate and search for information on similar platforms.
Analyze industry standards and best practices for search functionality to inform design decisions.
Prototype different search interface designs to gauge user preferences and usability.
Explore contextual inquiry techniques to observe users' search habits in their natural environment.
Collaborate with stakeholders to define key performance indicators (KPIs) for measuring search effectiveness post-implementation.
Problem statement
Lack of Transparency in Procurement Processes
Current procurement practices in the railway industry lack transparency, leading to inefficiencies and potential conflicts of interest between buyers and sellers.
Complexity in Procurement Documentation
Existing procurement documentation, such as RFQs, Tenders, and Purchase Orders, is overly complex and cumbersome, hindering the smooth flow of transactions and increasing the likelihood of errors.
Inefficient Communication Channels
Communication between buyers and sellers is often fragmented and inefficient, resulting in delays, misunderstandings, and missed opportunities for collaboration and negotiation.
Limited Access to Real-Time Market Information
Stakeholders in the railway parts procurement process lack access to real-time market information, hindering their ability to make informed decisions and negotiate favorable terms.
Inadequate Mobile Accessibility
The current platform lacks adequate mobile accessibility, limiting users' ability to engage with procurement processes on the go and potentially excluding a significant portion of users who rely on mobile devices for work.
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Scope of work
UX Case Study
Desk research, competitor study, survey, in-depth interviews, user journey mapping, information architecture, user flow, prototype, user testing
UI Solution
Grid systems, Wireframes, color palette, typography, icons, UI design, UI kit
100+
Screens7
weeks
Buyer dashboard
In the Procuror platform, sellers benefit from a streamlined experience tailored to their procurement needs. The interface offers simplified listing procedures, enabling efficient showcasing of products or services. Real-time bidding provides immediate feedback on market demand and pricing trends, empowering sellers to adjust offerings accordingly. Through intuitive navigation, sellers can effectively manage listings and engage with buyers, facilitating smoother transactions and business growth.
Seller Dashboard
For buyers using Procuror, the procurement process is made seamless and efficient. Customized forms for RFQs, purchase orders, and open bids ensure easy communication of requirements to sellers. The interface prioritizes clarity, allowing buyers to browse, compare, and make informed decisions effectively. With real-time updates on bid statuses and pricing, buyers can secure the best deals for railway part acquisition needs.
Admin Panel
The admin panel in Procuror offers comprehensive control and analytics to manage the platform effectively. From enabling features to monitoring performance, administrators ensure smooth operation and compliance. The user-centric design prioritizes ease of use, allowing administrators to navigate tasks with ease and make informed decisions to optimize procurement.
Mobile version
The mobile version extends accessibility without compromising functionality or user experience. Through responsive design, users access features and perform tasks seamlessly from mobile devices. Whether browsing listings or monitoring bid activity, users can stay connected and productive anywhere. The mobile version enhances flexibility and convenience, ensuring engagement with the platform anytime, anywhere, for railway part acquisition needs.
